Shipping & Returns • Red Truck

Shipping & Returns

The shipping cost varies by weight of the package and distance between buyer and seller. When available, we recommend shipping bicycles through our trusted partner, Bike Flights.

We expect our sellers to ship an item within three days of sale. If the seller has not shipped the item after four days, Red Truck will reach out to them. If the item still hasn’t been shipped seven days after the sale, then the buyer will be refunded. Red Truck reserves the right to suspend or deactivate a seller’s account for a poor shipping record.
There is a problem with the item I received. What do I do now?